Hello,
We apologize for the issue you are facing with accessing Rank Math PRO in your account. It seems that you might have upgraded to PRO using a different email address than the one associated with your Rank Math account.
To resolve this, please log into your Rank Math account and check if the PRO version is available for download. If it is not, you will need to contact our support team to merge both accounts or change the email connected to your PRO account. You can do this by opening a ticket through the Rank Math Support Forum.
When submitting your ticket, make sure to include the email address you used to purchase the PRO plan or a screenshot of the invoice you received. This will help our support team locate your PRO account and assist you further.
Thank you for raising this concern, and we hope to get this sorted out for you soon!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Where Is My Rank Math PRO License Key?
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
