Already bought Content AI but not able to see anything here?

Hello,

We apologize for the issue you are facing with your Content AI credits. Thank you for reaching out to us regarding this concern.

Please ensure that you are logged into the account that you used to purchase the Content AI credits. Once you are logged in, follow these steps:

1. Go to Rank Math > Account > Website or visit this URL: My Account – Websites.
2. Check if you can see the correct remaining credits there.
   

If the credit count is correct but not showing on your website, please do the following:

1. Navigate to your WordPress admin area and go to Rank Math > Dashboard > Help.
2. Disconnect and then reconnect your Rank Math account.
   
   
3. After reconnecting, head back to your Content AI and refresh the credits count again so the plugin can request the updated credits from our server.
   

If you continue to experience issues, please reply to this ticket with your site URL, and a human agent from our support team will assist you further.

Hope that helps! Please let us know if you need any more assistance.

Hello,

Thank you for your patience.

For troubleshooting, please follow this guide:
https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/

If the issue still persists, let us know if you’re getting any error message upon refreshing the Content AI credits in Rank Math > General Settings.

Looking forward to helping you.