Hello,
We apologize for the issue you are facing with downloading the Rank Math PRO package. To resolve this, please ensure that you are logged into your Rank Math account and check if the PRO version is available for download in your dashboard. If it is not showing, it’s possible that you may have upgraded using a different email address.
In that case, you can either merge both accounts or change the email connected to your PRO account. For detailed instructions on how to download the PRO version, you can refer to this article: I Purchased Rank Math PRO but Rank Math is Still Showing FREE.
If you continue to experience issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Hello,
Thank you for contacting Rank Math support.
You seemed to have marked this ticket as resolved.
We’re just following up to know if you have any other concerns that we can assist you with. If your issue has been resolved, please let us know so we can mark this ticket as closed.
Thank you for choosing Rank Math.
Hello,
Thank you for you reply. Indeed, the issue has been resolved.
Best wishes,
Hello,
We’re glad that this issue is already resolved.
If you have any other concerns, please don’t hesitate to contact us anytime so we can assist you further.
Looking forward to helping you.
