content ai not working

Hello, we’re sorry to hear about the issue you’re facing with Content AI. Since you’ve mentioned that you have monthly free AI credits but Content AI is still not working, please ensure that you are logged into the correct account that has the credits.

Here are some steps you can follow:

1. Check Your Credits: Go to your Rank Math account area here and verify that your account shows the correct remaining credits.
   

2. Reconnect Your Account: If the credits are correct but not showing on your website, please disconnect and reconnect your Rank Math account by going to your WordPress admin area → Rank Math → Dashboard → Help.
   
   

3. Refresh Credits: After reconnecting, head back to Content AI and refresh the credits count again to request the updated credits from our server.
   

If you’ve followed these steps and are still experiencing issues, please reply to this ticket with your site URL, and a human agent from our support team will assist you further. Thank you for raising this concern!

Hello,

Thank you for your query and we are so sorry about the trouble this must have caused.

Sorry, but the free AI credits you have in your account appears to have been exhausted. You’ll have to wait until February 23rd for your free credits to replenish.

Please monitor the credits and let us know if it refreshes on the 23rd. If not, we might need to escalate the issue to our developers.

We appreciate your patience in the meantime.

Please do not hesitate to let us know if you need our assistance with anything else.

Hello,

Your Content AI wallet was reset, and you can enjoy the free 750 credits associated with it.

Thank you.