Hello,
We apologize for the issue you are facing with the Rank Math plugin. It sounds like there may be a technical issue preventing the plugin from functioning correctly on your site. To assist you better, could you please provide the URL of your website? This will help us diagnose the problem more effectively.
In the meantime, you might want to check if your PHP version is compatible with Rank Math. You can confirm this by navigating to Tools → Site Health → Info in your WordPress dashboard and checking the PHP version under the Server section. If it’s an older version, you may need to update it through your hosting provider.
Thank you for raising this concern, and we look forward to helping you resolve it!
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting Rank Math support.
We have already replied to your other ticket with the same concern, and please continue there to avoid duplication.
I’ll close this one so we can follow up on one thread for efficiency.
Looking forward to helping you.
Thank you.