No Account to be selected under Analytics area

#991459
  • Resolved butterflypublishing

    6 months, 4 weeks ago

    Rank Math pro

    Hi,

    I would like to ask why I can’t see any account under analytics area:https://imgur.com/a/U0E8R6S

    I am wondering if I did a mistake in signing up a Rank Math account under a different email and connecting to a different Google services/email?

    I hoope you could help me on this.

    Thank you!

Viewing 1 replies (of 1 total)
  • RankBot

    6 months, 4 weeks ago

    Hello,

    We apologize for the issue you are facing with not seeing any accounts under the Analytics area. It sounds like there may be a connection issue with your Rank Math account and the Google services.

    Here are a few steps you can take to troubleshoot this issue:

    1. Check Account Connection: Ensure that your website is connected to the correct Rank Math account. If you have multiple accounts, make sure you are logged into the one that has the PRO license. You can check this by logging into your Rank Math account and navigating to the My Account area, then clicking on the Websites tab to see if your website is listed there.
      Open the Websites tab

    2. Reconnect Your Account: If your website is not listed, you may need to disconnect and reconnect your Rank Math account. To do this, go to Rank Math SEO → Dashboard → Help and click on Disconnect Account. After that, click on Connect Now to follow the on-screen instructions to reconnect.
      Disconnect Account in Rank Math
      Click Connect Now

    3. Refresh Tokens: If you still do not see any accounts, it might be necessary to refresh the authorization tokens. You can do this by deleting the Rank Math app from your Google Account permissions here and then reconnecting your Google services in Rank Math.
      Remove Access to Rank Math SEO

    If you continue to experience issues after trying these steps, please reply to this ticket with your site URL so that a human agent from our support team can assist you further.

    Thank you for raising this concern, and we hope to resolve it for you soon!

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    5 months, 4 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘No Account to be selected under Analytics area’ is closed to new replies.