Rank Math SEO Score Drops After Updating

#989849
  • Resolved Kilkenny Concierge
    Rank Math free

    I am experiencing a persistent issue with Rank Math SEO. When optimising a post or page, I am able to achieve a high SEO score (around 90), but as soon as I click “Update”, the score suddenly drops to 23.

    Troubleshooting Steps I’ve Tried:
    – Checked for Plugin & Theme Conflicts – I disabled all plugins except Rank Math and tested different themes, but the issue remains.
    – Cleared Cache & Cookies – I cleared both browser and WordPress cache, but the score still resets after updating.
    – Deactivated & Reinstalled Rank Math – I removed Rank Math completely, reinstalled it, and reconfigured the settings, but the problem persists.
    – Checked JavaScript Console for Errors – No major JavaScript errors related to Rank Math were found.

    Despite these efforts, the SEO score still drops upon updating the post. I would appreciate any guidance on how to resolve this issue.

    Thank you!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hello,

    We apologize for the issue you are facing with the Rank Math SEO score dropping after updating your posts. Thank you for providing detailed troubleshooting steps you’ve already taken; this information is very helpful.

    Given the situation, we recommend trying to recalculate the SEO scores for your published posts. This can be done using the database tool in Rank Math. Here’s how:

    1. Navigate to Rank Math → Status & Tools.
    2. Go to the Database Tools section.
    3. Click on the Recalculate Scores option.

    Update SEO Scores

    A popup will appear, and Rank Math will start recalculating the SEO scores for your published posts where the focus keyword is set. Please keep your browser open until the process is complete.

    Recalculating SEO Scores

    Once done, you should see a success message indicating that the recalculation is complete.

    If the issue persists after recalculating the scores, please reply to this ticket with your site URL so that a human agent from our support team can assist you further.

    Thank you for your patience, and we look forward to resolving this issue for you!

    Hi, I tried this but every time I refresh this still pops up – Something went wrong. Please refresh the page and try again.

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    This issue is usually caused by some sort of blockage on the route to save the metadata on the website, a conflict with plugins, a javascript error, or a firewall-related issue.

    Here is how you can fix it:

    • Firstly, ensure that you have the latest version of Rank Math installed on your site.
    • Check if your firewall or security plugin is blocking access to Rank Math’s files. You can do this by looking at your firewall logs and seeing if there are any blocked requests to these files:
      /wp-json/rankmath/v1/updateMeta
      /wp-json/rankmath/v1/updateSchemas
      /wp-json/rankmath/v1/updateRedirection
      /wp-json/rankmath/v1/getFeaturedImageId
      /wp-json/rankmath/v1/getHead

      If you see any blocked requests, you need to whitelist Rank Math and its files in your firewall or security plugin settings.

    Learn more about troubleshooting this issue here: https://rankmath.com/kb/meta-data-not-saving/

    We hope these steps help you solve the problem. If you still can’t update the metadata, please let us know. We’re always happy to help.

    Thank you for choosing Rank Math.

    Evaber Adwr
    Rank Math free

    Great insights! I appreciate the effort here.

    Hello @evaber-adwr,

    Thank you for reaching out, and we appreciate your feedback.

    Don’t hesitate to get in touch with us if you have any other questions.

    Hi, Unfortunately, this didn’t work either. Would appreciate if you have any other ways to solve these issues.

    Hello @kilkennyconcierge,

    Upon checking the Rank Math routes on your live site, it is getting blocked by your WordFence firewall.
    https://imgur.com/XN3IxoP

    In WordFence, you may need to ensure that the Rank Math routes are not getting blocked by the WordFence firewall:

    /wp-json/rankmath/v1/updateMeta
    /wp-json/rankmath/v1/updateSeoScore

    Here’s a guide you can follow to whitelist the route:
    https://rankmath.com/kb/whitelist-rank-math-in-wordfence/#whitelist-rank-math-in-wordfence

    If you’re not using the WordFence plugin, then the firewall must be from your server. If that’s the case, you should get in touch with your web host to whitelist the Rank Math routes.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

The ticket ‘Rank Math SEO Score Drops After Updating’ is closed to new replies.