Hello,
We apologize for the issue you are facing with recalculating scores in Rank Math. To resolve this, please ensure that you are following the correct steps:
- Navigate to the Rank Math dashboard.
- Click on the Recalculate Scores option.
- A popup should appear indicating that Rank Math is recalculating the SEO scores for your published posts where the focus keyword is set.
Please keep your browser open until the process is complete, as it may take some time depending on the number of posts on your website. Once done, you should see a success message.
If you have followed these steps and it still does not work, please reply to this ticket with your site URL so we can assist you further. Thank you for raising this concern!
Sources:
Rank Math Status and Tools » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that this issue might have caused.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it could be caused by a conflict with one of your plugins/theme.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Only the site admin would know and your users won’t be affected by this troubleshooting.
Let us know how this goes.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello Ike,
I went through the troulbeshooting and it appears, that my WP setup is the problem.
Check my second screenshot where you can see that the standard theme without active plugins is used and the Score update stopped anyways.
Hello,
To investigate this issue further, we might need to take a closer look at your website and settings. Please follow these steps:
- Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
- Make sure you take a complete backup of your website before sharing the information with us.
- If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
- You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/
We appreciate your cooperation and patience.
Thank you for choosing Rank Math.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello Adetayo,
I included a temporary link for access.
Thanks
Hello,
Thank you for your patience.
The issue with our Recalculate Score feature has already been reported to our development team, and we are working on a fix.
We will notify everyone via the usual communication channels once this is fixed and added to our update.
We really appreciate your kind patience with this matter.
Looking forward to helping you.
Hello?
Do you have any news about this issue?
Hello,
Thank you for your patience.
The issue with the Score Recalculate issue was already fixed in the latest Beta release and will be pushed to the next update soon.
If you would like to update it now, you can follow the steps here:
https://rankmath.com/kb/version-control/#beta-updates
Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
We’re delighted to hear that this issue has been resolved. We appreciate your feedback.
This ticket will be closed now, but if you ever have another question or need any help in the future, please don’t hesitate to create a new forum topic. We’ll be more than happy to assist you again.
Thank you.
