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Hi,
I have added my both websites with the Rank Math Business plugin and on this account I have my Starter Content AI subscribed please add the RANK MATH Business account here as well so I can keep using the Rank Math Business with my starter AI credits.
Thanks
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Hello,
We apologize for the issue you are facing with your Rank Math account. To ensure that your Rank Math Business account is properly linked and that you can use your Starter Content AI credits, please follow these steps:
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Log in to the Correct Account: Make sure you are logged into the Rank Math account that has the Business subscription. You can check this by going to your Rank Math Websites section.
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Check Connected Websites: Verify that both of your websites are listed under your Rank Math account. If they are not connected, you will need to reconnect them. You can do this by navigating to your WordPress dashboard and going to Rank Math > Dashboard > Help. If it shows as connected, choose Disconnect Account and then reconnect.
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Refresh Your Credits: After reconnecting, head over to your Content AI and refresh the credits count to ensure it reflects the correct amount.
If you continue to experience issues or if your websites are correctly connected but the credits are still not updating, please reply to this ticket with the URLs of your websites so a human agent can assist you further.
Thank you for raising this concern, and we hope this helps resolve your issue!
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