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Hello,
A site on my server has been hacked, the url redirects to spam sites.
An autogenerate WordPress email identified the problem coming from the rank math plugin.An error of type E_COMPILE_ERROR was caused in line 11 of the file /absolute/path/myurl.com/html/wp-content/plugins/seo-by-rank-math/includes/modules/sitemap/class-sitemap-index.php. Error message: Namespace declaration statement has to be the very first statement or after any declare call in the scriptHas anyone else experienced this?
-best
Kevin
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Hello,
I am sorry, that is not what we mean. I think my colleague suggested that since it could help us to debug the source of the issue (for example if it is just Rank Math affected or any other).
If you prefer, we can take a look for you and try to solve this. To do that, please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
First of all, please note that your website was not hacked due to Rank Math.
The email you received from WordPress is standard for when there are issues loading your website. But, it does not mean the email is saying that your website was hacked due to Rank Math. In fact, we have over 500K active installations of the plugin and it would be a huge disaster if a website was hacked due to Rank Math. If one website was hacked, pretty much all 500K websites are vulnerable but this is definitely not the case and if it were, WordPress would have intervened as do not allow vulnerable plugins to be listed on their platform.
Now with that out of the way, let us try to find out why you received that email.
Namespace related issues occur when your theme or one of your plugins (apart from Rank Math) is declaring the namespace as well. What that means in layman terms is that another plugin is trying to do what Rank Math does.
The error message in your OP is
Namespace declaration statement has to be the very first statement or after any declare call in the scriptand the filename mentioned isseo-by-rank-math/includes/modules/sitemap/class-sitemap-index.phpIf you open that file in any text editor, you will notice that namespace is indeed the first thing mentioned there:
The text above it is comments.
So, we can rule out the namespace issue is due to Rank Math.
We tried logging into your website to diagnose the issue further but we keep getting redirected to spam website. Please get in touch with your web host to do a cleanup or restore to the previous known good configuration.
Once we are able to login, we would love to check the issue but please know that your website was not hacked due to Rank Math as even the email you received suggests an issue that is completely unrelated to the hack.
https://sitecheck.sucuri.net/results/magicdragonbagua.comHope that helps and let us know if you have any followup queries.
The ticket ‘Hacked Site through the Rank Math / class-sitemap-index.php file’ is closed to new replies.