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hi, i like this plugin and was enjoying using it till updated and i go to settings page of plugin and saw some new features, then i activated some of them, and everything crashed, i pushed out of wordpress and fail to enter it, so i had to deactivate the plugin to enter the wordpress of my site.
i want some guide to roll back this plugin to its defalt settings.
thanks
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hello there,
i did that what the troubleshoot guided, but the problem is exists and i know that resetting to the default settings of “rank math plugin” would easily resolve the problem, but i don’t know how to do that.
i am the admin of site and if you guide me through the editting mode of the plugin and by changing some codes that you may know i could get it to default settings.
thank you.Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘crashed after some changes’ is closed to new replies.