Hello,
We apologize for the issue you are facing while trying to connect your Rank Math account. It sounds frustrating to be redirected to the main ACP page every time you attempt to connect.
Here are a few steps you can try to resolve this issue:
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Clear Browser Cache: Sometimes, cached data can cause issues. Clear your browser cache and cookies, then try connecting again.
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Disable Other Plugins: There might be a conflict with another plugin. Temporarily disable all other plugins except Rank Math and see if that resolves the issue.
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Check for Theme Conflicts: Switch to a default WordPress theme (like Twenty Twenty-One) to see if your current theme is causing the problem.
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Enable Debugging: You can enable debugging in WordPress to see if any errors are being logged when you try to connect. Add the following line to your wp-config.php file:
define('WP_DEBUG', true);
After enabling it, try connecting again and check for any error messages.
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Check Site URL: Ensure that your site URL is correctly set in the WordPress settings. Go to Settings → General and verify the WordPress Address (URL) and Site Address (URL).
If none of these steps work, please reply to this ticket with your website URL so that a human agent from our support team can assist you further. Thank you for raising this concern!
I have followed all the steps mentioned above: I disabled all plugins and used the default Twenty Twenty theme. I also cleared the browser cache and WordPress cache (LiteSpeed Cache).
Unfortunately, it didn’t help. I enabled debugging, but WordPress didn’t log any errors.
What else can I try?
Hello,
Thank you for your patience.
This issue was already fixed in the latest update we released earlier:
https://rankmath.com/changelog/free/
Please update the Rank Math plugin on your website and access the Setup Wizard again.
Let us know how this goes.
After the update, everything works fine. Thanks! I feel like the update was released just for me because it wasn’t there yesterday.
Hello,
You’re welcome.
We are super happy that this issue has already been resolved. If you have any other questions in the future, know that we are here to help you.
If it isn’t too much to ask for – would you mind leaving us a review here?
https://www.trustpilot.com/evaluate/www.rankmath.com
https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post
It only takes a few minutes but it makes a huge difference.
It would mean so much to us and would go a really long way.
Thank you.
