No connection to rank math account

#987088
  • Resolved webmasterschmiede1860

    5 months, 4 weeks ago

    Rank Math free

    Hello, I want to set up the rankmath plugin and use therfore the the Rank Math SEO-Tutorial. But I have a problem to connect with my rankmath account, it doesnt work. When I click on the blue button Connect Your Account the link dont go to the rankmath account but back to my worldpress dashboard. I am loged in my rank math account (also the right one) and it is open. So I deinstalled an installed rank math new. Now I also tried it with a new rank math account with the same email-adress like my website, but nothing works. What could be a solution?

    Cheers, Tina

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    5 months, 4 weeks ago

    Hello,

    We apologize for the issue you are facing with connecting your Rank Math account. It sounds like you’ve already tried several troubleshooting steps, which is great. Here are a few suggestions that might help resolve the connection issue:

    1. Disconnect and Reconnect: Sometimes, disconnecting your Rank Math account and then reconnecting can resolve the issue. You can do this by navigating to WordPress Dashboard → Rank Math SEO → Dashboard → Help and clicking on Disconnect Account. After that, try reconnecting by clicking on Connect Now again.
      Disconnect Account

    2. Check for Plugin Conflicts: Ensure that there are no other plugins that might be conflicting with Rank Math. You can try deactivating other plugins temporarily to see if that resolves the issue.

    3. Clear Cache: If you have any caching plugins installed, clear the cache and try again. Sometimes, cached data can cause issues with connections.

    4. Browser Issues: Try using a different browser or clearing your current browser’s cache and cookies. This can sometimes resolve unexpected behavior.

    5. Check for Updates: Ensure that both WordPress and the Rank Math plugin are updated to their latest versions.

    If none of these solutions work, please reply to this ticket with your website URL so that a human agent from our support team can assist you further. Thank you for raising this concern, and we hope to get this resolved for you soon!

    Sources:
    Website Not Shown In Rank Math Account Area » Rank Math
    Where Is My Rank Math PRO License Key?

    Princess

    5 months, 3 weeks ago

    Hello,

    It seems that you already marked this ticket as “Resolved”.

    Do you still need our assistance regarding this issue?

    Looking forward to helping you.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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