Hello,
We apologize for the issue you are facing with Google Web Stories not displaying in full screen on mobile devices. This can sometimes happen due to the way the stories are designed or how they are implemented on your site.
Here are a few recommendations to ensure that your Web Stories display correctly:
- Check Video Orientation: Ensure that all video content is in portrait mode, as this is optimized for mobile viewing.
- Use High-Quality Assets: Make sure that you are using high-quality images and videos that fit well within the mobile screen dimensions.
- Follow Google’s Guidelines: Adhere to the AMP stories metadata guidelines to ensure compliance with best practices.
- Test Your Web Story: Use Google’s AMP Test to check if your Web Story has been set up correctly.
- Check for CSS Issues: If you have custom CSS on your site, ensure that it is not affecting the display of the Web Stories.
If the issue persists, please reply to this ticket with your site URL so that we can assist you further. A human agent from our support team will take over and provide more specific guidance.
Thank you for raising this concern!
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
