rank math plugin conflict issue

#983747
Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    We apologize for the issue you are facing with the Rank Math plugin. It seems that there is a conflict with another plugin or theme on your site. To confirm if it’s a bug or just a theme/plugin conflict, we recommend performing a quick conflict check using the Health Check plugin. This allows you to troubleshoot without affecting your website visitors.

    Here are the steps to check for conflicts:

    1. Install the Health Check Plugin:

      • Log into your WordPress Administrator account and navigate to the dashboard.
      • Go to Plugins > Add New.
      • Search for ‘Health Check’ and click Install Now on the Health Check & Troubleshooting plugin.
      • Activate the plugin.

      Install Health Check Plugin

    2. Use Troubleshooting Mode:

      • Once activated, go to Tools > Site Health in your WordPress menu.
      • Enable Troubleshooting Mode from the Health Check plugin.
      • This will allow you to disable all plugins and switch to a default theme without affecting your visitors.
    3. Enable Plugins One by One:

      • Start enabling your plugins one at a time and check if the issue reoccurs after each activation. If the problem appears again after activating a specific plugin, that plugin is likely causing the conflict.
    4. Contact Plugin Developer:

      • Once you identify the conflicting plugin, you can contact its developer for assistance or let us know which plugin it is, and we will try our best to resolve the conflict from our end.

    If the issue persists even when only the default WordPress theme and Rank Math are active, please reply to this ticket with more details, and a human agent will assist you further.

    Thank you for raising this concern!

    Sources:
    Confirming a Theme/Plugin Conflict With Rank Math
    Confirming a Theme/Plugin Conflict With Rank Math

    The issue is with rank math plugin as soon as I disable rank math the page Is responding please look into this

    Also the when I edit this particular product the rank math tab there is not opening

    Hello,

    Thank you for contacting us and we are sorry for any inconvenience that might have been caused due to that.

    Can you please share the error log with us?

    Having the error log file will give a clear idea of why this might be happening.

    You can follow this guide to enable debugging in WordPress https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, and they will help you locate the log file.

    Looking forward to helping you.

    you can download the file from here: http://techiestore.in/errorlog.zip

    Hello,

    We checked the error log and it indicates that there is an incorrect Schema markup on the website for the particular page that is throwing this error.

    In this case, you can try to use the bulk action to add the default schema on your pages: https://rankmath.com/kb/bulk-editing-in-rank-math/#set-schema-markup-to-default-type

    In this way, Rank Math will automatically remove the previous schema markups and will set the default schema that you selected on Titles & Meta settings.

    However, it looks like you’re currently using the Rank Math PRO plugin on your websites, but the account you have used to open this ticket is the Rank Math free version.

    Please search and forward a receipt from FastSpring.com so we can locate your account and verify it.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘rank math plugin conflict issue’ is closed to new replies.