Hello,
We apologize for the issue you are facing with the Pro features. To access the Pro features, you need to ensure that you have upgraded to a Rank Math PRO plan or subscribed to a Content AI plan, as these features are not available in the free version.
If you have already upgraded and are still experiencing issues, please reply to this ticket with more details about the problem, and a human agent from the Rank Math Support team will assist you further.
Thank you for raising this concern!
I have activated my website with RankMath Business but cant access Pro features
Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
It seems like you purchased the plugin with some other email address.
Can you please search and forward a receipt from FastSpring.com so we can locate your account?
We need to see the order number that starts with RANKMATH2#####-####-#####
We really look forward to hearing back from you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
