Social media

Hello,

We apologize for the issue you are facing with sharing on social networks. It can be frustrating when the settings do not reflect as expected. Here are a few things you can check to resolve the problem:

1. Check Facebook/Twitter Sharing Images: Ensure that you have added the correct Facebook and Twitter sharing images through the Rank Math Meta Box. You can refer to this guide on social options for more details.
   

2. Image Dimensions & Format: Make sure that the images you are using meet the recommended dimensions of 1200px X 630px and are in a supported format (JPEG, PNG, GIF, WebP, or AVIF). If the images are too small or in an unsupported format, they may not display correctly when shared on social media. You can find more information about this here.

3. Caching Issues: Sometimes, caching plugins or server-side caching can cause old data to be displayed. Try clearing your site cache and any CDN cache if you are using one.

4. Facebook Debugger Tool: Use the Facebook Sharing Debugger to scrape your URL again. This tool can help identify any issues with how Facebook is reading your Open Graph tags.

If you’ve checked all these points and the issue persists, please reply to this ticket with any additional details or screenshots of your settings, and a human agent from our support team will assist you further. Thank you for bringing this to our attention!

Sources:
Open Graph/Social Preview Image Is Not Displayed » Rank Math
Open Graph/Social Preview Image Is Not Displayed » Rank Math

Hello,

In this case, please add this line to your robots.txt:

User-agent: facebookexternalhit  
Allow: /

Here’s a guide you can follow:
https://rankmath.com/kb/how-to-edit-robots-txt-with-rank-math/

Once done, clear your website’s cache and check again using the debugger tool.

Looking forward to helping you.