Compatibily problem with forminator

#982325
  • Resolved Aurore R
    Rank Math free

    Hello, apparently rank math does not work at the same time as the forminator plugin. how can I solve the problem please. Thank you for explaining to me very simply knowing that I am new to wordpress and that English is not my mother tongue

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello, we apologize for the issue you are facing with the compatibility between Rank Math and the Forminator plugin.

    To resolve this problem, you can try the following steps:

    1. Check for Conflicting Plugins: Sometimes, plugins can conflict with each other. Rank Math has a built-in feature that checks for known conflicts. If it finds any, it will display them in the setup wizard. You can disable the conflicting plugin by clicking the “Deactivate Plugin” button. This will not delete anything; it just turns off the plugin temporarily.

      Rank Math setup wizard - conflicting plugins

    2. Update Plugins: Ensure that both Rank Math and Forminator are updated to their latest versions. Sometimes, updates include fixes for compatibility issues.

    3. Contact Support: If the issue persists after trying the above steps, please reply to this ticket with your website URL so that a human agent from our support team can assist you further.

    Thank you for raising this concern, and we hope to help you resolve it soon!

    Sources:
    Rank Math Plugin Requirements for WordPress Websites

    It persiste.
    Website : https://mamploratrice.fr/
    Thanks a lot
    Regard

    Hello,

    Please share more details of the issue so we can check and advise accordingly.

    You can also record a video screencast using a tool like Loom showing the issue and add the generated link here.

    If you want to share images, you can upload screenshots using this tool and add the link here.

    Looking forward to helping you.

    Hello,
    Thanks for your answer.
    I’m sorry there is nothing to share, it’s very simple, when Ranth Math is enabled, Forminator does not work properly and all the forms I had completed are deleted. When Ranth is disabled this problem disappears.
    By searching a little I saw that someone had a similar problem with another seo plugin.
    Could you please help me ?
    Thanks
    Regards

    Hello,

    We can’t replicate the issue on our end. The Forminator forms are working fine even when Rank Math is enabled. If the issue is related to something else, share some screenshots or a screencast so we can check further.

    If you want us to take a closer look, share the site’s login details and URL where we can replicate the issue in the sensitive data section so we can check this further.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Compatibily problem with forminator’ is closed to new replies.