Hello,
Thank you for contacting Rank Math support and we are sorry to hear that you wish to cancel your subscription.
If you don’t mind us asking, is there any particular reason why you wish to cancel your subscription? Perhaps there’s something we can help you with? We appreciate your feedback.
However, if you have already made up your mind, we will be sorry to see you go, and we fully respect your decision.
We offer a 30-day money-back guarantee after your purchase. We will make a full refund within 30 days of the purchase if you wish to cancel.
Hope that helps and please don’t hesitate to let us know if you have any other questions.
Thank you.
I HAVE THIS PROBLEM IF I ACTIVE RANK MATH
Warning: Undefined array key “width” in /home/dzairtube/public_html/en/wp-content/plugins/seo-by-rank-math/includes/modules/schema/class-jsonld.php on line 475
Warning: Undefined array key “height” in /home/dzairtube/public_html/en/wp-content/plugins/seo-by-rank-math/includes/modules/schema/class-jsonld.php on line 476
Deprecated: preg_replace(): Passing null to parameter #3 ($subject) of type array|string is deprecated in /home/dzairtube/public_html/en/wp-includes/kses.php on line 1805
Deprecated: preg_replace(): Passing null to parameter #3 ($subject) of type array|string is deprecated in /home/dzairtube/public_html/en/wp-includes/kses.php on line 1805
I HAVE THIS PROBLEM IF I ACTIVE RANK MATH
Warning: Undefined array key “width” in /home/dzairtube/public_html/en/wp-content/plugins/seo-by-rank-math/includes/modules/schema/class-jsonld.php on line 475
Warning: Undefined array key “height” in /home/dzairtube/public_html/en/wp-content/plugins/seo-by-rank-math/includes/modules/schema/class-jsonld.php on line 476
Deprecated: preg_replace(): Passing null to parameter #3 ($subject) of type array|string is deprecated in /home/dzairtube/public_html/en/wp-includes/kses.php on line 1805
Deprecated: preg_replace(): Passing null to parameter #3 ($subject) of type array|string is deprecated in /home/dzairtube/public_html/en/wp-includes/kses.php on line 1805
can you just give me refund
Hello,
From the error log, it seems that you are using an SVG image for the logo of the website under WordPress Dashboard > Rank Math > Titles & Meta > Local SEO.
Since those images don’t have metadata that allows the plugin to read its width and height, you are seeing these warnings on your website.
To resolve the issue, please add an image in JPEG or PNG format that has the metadata for those properties, and our plugin can read it and update the markup correctly.
In case you still need a refund, please let us know so that we can do the needful.
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those premium features we refunded.
Of course, we’re very sorry to see you go. We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.
We would much appreciate any feedback you have to offer.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
