Hello,
We apologize for the issue you are facing with your Rank Math Pro subscription not reflecting in your account. Thank you for providing your purchase details, which will help us assist you better.
It seems that the email address associated with your purchase may not match the one linked to your Rank Math account. Please ensure that you are logged into the correct account that corresponds to your purchase. You can check this by visiting your Rank Math account.
If the email addresses do not match, you will need to contact our support team to merge both accounts or change the email connected to your Pro account. You can do this by opening a ticket on our support forum.
In your ticket, please include the email address you used to purchase the Pro plan and any relevant details, such as a screenshot of your invoice if possible. This will help our support team locate your account and resolve the issue more efficiently.
If you have any further questions or need additional assistance, please feel free to reply to this ticket, and a human agent will take over and assist you further.
Thank you for your patience, and we look forward to resolving this for you soon!
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
