Hello,
We’re sorry to hear that you’re having trouble logging in. It can be frustrating when access is denied. Since you’ve already attempted to reset your password and were advised to contact us, we recommend replying to this ticket with any specific error messages you received or any additional details about the issue. A human agent from our support team will take over and assist you further.
Thank you for your patience, and we look forward to resolving this for you!
400. That’s an error.
The server cannot process the request because it is malformed. It should not be retried. That’s all we know.
Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Could you please let us know if you are referring to your WordPress admin dashboard?
Please share some error logs from your server so we can further identify what’s causing this difficulty in logging in and the update issues as well. You may ask your hosting provider for the error logs.
Looking forward to helping you with this one.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
