I just bought your tool and I still have free package in my Account tab

#975397
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  • Hello,

    We apologize for the issue you are facing with your Rank Math account. It seems that your PRO purchase may not be properly linked to your account.

    To resolve this, please ensure that you are logged into your Rank Math account and check if you can download the Rank Math PRO plugin from your dashboard. If the PRO version is not available, it might be due to using a different email address for the purchase. In that case, you will need to contact our support team to merge both accounts or change the email connected to your PRO account.

    You can find more information on how to do this in our knowledge base: I Purchased Rank Math PRO but Rank Math is Still Showing FREE.

    Thank you for raising this concern, and we hope to get this sorted out for you soon!

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math

    okay it just got updated nvm :d

    Hello,

    We’re delighted to hear that this issue has been resolved. We appreciate your feedback.

    This ticket will be closed now, but if you ever have another question or need any help in the future, please don’t hesitate to create a new forum topic. We’ll be more than happy to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘I just bought your tool and I still have free package in my Account tab’ is closed to new replies.