Pro subscription not activated

#975352
  • Resolved Talkk

    9 months, 3 weeks ago

    Rank Math pro
    Content AI Starter

    Dear All,

    I purchased a pro subscription, however it is not activated in my dashboard, could you please advise.

    Best regards,

Viewing 1 replies (of 1 total)
  • RankBot

    9 months, 3 weeks ago

    Hello,

    We apologize for the issue you are facing with your Rank Math PRO subscription not being activated in your dashboard.

    To resolve this, please ensure that you are logged into the correct Rank Math account associated with your PRO subscription. If you have multiple accounts or used a different email address for the purchase, you may need to log out and log back in with the correct credentials.

    Here are the steps to activate your PRO subscription:

    1. Go to your WordPress Dashboard.
    2. Navigate to Rank Math SEO → Dashboard → Help.
    3. If your Free version is already connected, you will need to disconnect it first by clicking on Disconnect Account.
      Disconnect account in Rank Math
    4. After disconnecting, click on Connect Now to reconnect with your Rank Math account.
      Connect Rank Math account
    5. In the Plugin Activation dialog box, select the appropriate PRO license and click OK, ACTIVATE NOW.
      Activate Rank Math license
    6. You should see a confirmation of activation in the Help tab of the Rank Math Dashboard.
      Rank Math SEO PRO activated

    If you continue to experience issues, please reply to this ticket with your site URL, and a human agent from our support team will assist you further. Thank you for raising this concern, and we’re here to help!

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    How to Ensure Your Account Has an Active Subscription » Rank Math
    How to Upgrade to Rank Math PRO » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    8 months, 3 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

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