This plugin failed to load properly

#97514
  • Resolved tobe2d

    3 years, 11 months ago

    Rank Math free

    Hi,

    Today my website keep on crashing with the error in the Sensitive Data area. as you will see it is related to woocommerce and I have no woocommerce in my website.

    I had to disable the plugin to get my website working again.

    Looking forward hearing back from you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Sajid Khan

    3 years, 11 months ago

    Rank Math business

    Hello,

    Sorry for any inconvenience that might have been caused due to that.

    It seems like new tables are not getting created in the Database or some old plugin has left an incorrect entry.

    1. Please follow these steps to fix the issue:
    https://rankmath.com/kb/fatal-error-after-1-0-49-update/

    2. Please follow only the first 2 steps and clear your caches. The following steps mentioned in the article are for advanced users.

    Here’s a video screencast:
    https://i.rankmath.com/KStFug

    Please clear all the cache, including the server after following the above process.

    That should resolve the issue. Thank you.

    tobe2d

    3 years, 11 months ago

    Rank Math free

    This fixed it for me. Thanks a lot.

    Sajid Khan

    3 years, 11 months ago

    Rank Math business

    Hello,

    We are super happy that this resolved your issue.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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