Hello,
We apologize for the issue you are facing regarding your subscription. It sounds frustrating to see charges for an inactive subscription. To address this, we recommend checking if your subscription is indeed marked as inactive in your Rank Math account. You can verify this by visiting your Rank Math Dashboard and navigating to the Subscriptions section.
If you confirm that the subscription is inactive but still being charged, please reply to this ticket with any relevant details, and a human agent from our support team will assist you further.
Regarding closing all your subscriptions, you can follow the steps outlined in this tutorial on how to cancel your subscription: How to Cancel Your Rank Math Subscription. If you encounter any issues while canceling, please let us know, and we will forward your cancellation request to the concerned team.
Thank you for raising this concern, and we look forward to helping you resolve it!
Sources:
How to Cancel Your Rank Math Subscription » Rank Math
Yes, I am sure that the sunscription is inactive and charged me.
so nobody can help me with this problem?
Hello,
Thank you so much for getting in touch.
We have replied to your email to address your concern, please check your inbox.
Looking forward to helping you there.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
