Request for Refund of Rank Math SEO Subscription

#973817
  • Resolved Thomas

    9 months, 3 weeks ago

    Rank Math free

    Dear Rank Math Support Team,

    I am writing to request a refund for my Rank Math SEO subscription. While I am willing to cover the cost for February, I am dissatisfied with the service and would like a refund for the remaining period of my annual contract.

    Below are the details of my subscription:

    Order Number: RANKMATH250220-5971-71474B

    Email Address: t******@c**************

    I understand that Rank Math offers a 30-day money-back guarantee for new customers. If my request falls within this period, I kindly ask for a prompt processing of my refund. If it is beyond this timeframe, I would appreciate your consideration given my dissatisfaction with the service.

    Please let me know if you require any additional information to process this request.

    Thank you for your attention to this matter.

    Best regards,

Viewing 1 replies (of 1 total)
  • Rakibuzzaman Siam

    9 months, 3 weeks ago

    Hello,

    Thank you for contacting us today.

    We’ve already initiated the refund as you requested. Here’s the reply from your last ticket:

    Hello,

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    As of the month date, you won’t be able to access those premium features we refunded.

    Of course, we’re very sorry to see you go. If you don’t mind us asking, is there any particular reason you have chosen to cancel? Perhaps there’s something we can help you with.

    We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.

    We would much appreciate any feedback you have to offer.

    Please don’t hesitate to let us know if you have any other questions.

    RankBot

    8 months, 3 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Request for Refund of Rank Math SEO Subscription’ is closed to new replies.