About “Facebook and Twitter sharing options using Rank Math”

#973387
  • Eatsjapan
    Rank Math free

    Hello.

    “Facebook and Twitter sharing options using Rank Math” Is this feature no longer working? No posts appear on Facebook and X when I add products. Is this because the image size is different from the recommended size? The size of the product images is fixed, so I would like to use them as is if possible.

    Best regards.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    We apologize for the issue you are facing with the Facebook and Twitter sharing options in Rank Math. It’s important to ensure that the images you are using meet the recommended specifications for social media sharing.

    Recommended Image Specifications:

    • Image Formats: Facebook supports JPEG, PNG, GIF, WebP, and AVIF formats. Ensure your images are in one of these formats.
    • Image Dimensions: The recommended size for images is 1200px X 630px. If your product images are significantly smaller or larger than this, it may cause issues with how they are displayed on social media platforms.

    If the dimensions of your product images are fixed and do not meet these recommendations, social networks may not display them correctly, or they might choose other images from your page that fit the required dimensions instead.

    You can check if you’ve added the correct Facebook/Twitter sharing images through the Rank Math Meta Box. Here’s a visual guide:
    Social Meta using Rank Math

    If you continue to experience issues, please reply to this ticket with your site URL so we can assist you further. A human agent from the Rank Math Support team will take over and provide more specific help.

    Thank you for raising this concern!

    Sources:
    Social Media Options in Rank Math

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Eatsjapan
    Rank Math free

    Hello,

    Please note that the recommended image size is 1200 x 630 pixels. If the image’s dimension is too small or too large compared to the recommended image size, then the individual social networks may not read your image correctly.

    However, after checking your homepage, we can see the image added in the og:image meta tag doesn’t have the full URL.

    This issue could be caused by conflicting plugins/themes on your website. Kindly make sure you are using the latest version of all the plugins and themes, please update if not yet.

    Here’s a guide for troubleshooting further if the issue persists:
    https://rankmath.com/kb/check-plugin-conflicts/

    You can also follow the steps in this video:
    https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Thanks for your reply! I fixed the og:image issue.
    So does that mean that the product image also needs to be at least 1200 x 630?
    For example, would a square image of 1140*1140 be OK?

    Hello,

    We recommend that the image you’re using is as close as 1200 x 630 pixels.

    If you don’t want to resize your product page images, then you can upload the resized image to use it in the Open Graph image:
    https://rankmath.com/kb/meta-box-social-tab/#facebook-options

    Looking forward to helping you.

Viewing 5 replies - 1 through 5 (of 5 total)

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