Primary Category Select Option Not Visible

#972282
  • I am experiencing an issue where the “Primary Category” select option is not visible on my WordPress posts. I have installed and activated the Rank Math plugin, but despite selecting multiple categories for my posts, I am unable to see the option to set one as the “Primary Category.”

    I have checked the plugin settings and tried deactivating other plugins to rule out conflicts, but the issue persists. I have also ensured that the Rank Math module related to categories is enabled. Unfortunately, the option is still missing.

    Please find the screenshot attached for your reference. Could you assist me in resolving this issue?
    https://imgur.com/a/cEfUspO

    Thank you for your help!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    We apologize for the issue you are facing with the "Primary Category" select option not being visible in your WordPress posts. Thank you for providing the screenshot as well; it helps us understand the situation better.

    Here are a few steps you can take to troubleshoot this issue:

    1. Check Rank Math Settings: Ensure that the Rank Math settings for categories are correctly configured. You can do this by navigating to Rank Math > Titles & Meta and checking if the relevant settings are enabled.

    2. Enable Primary Category: In the Titles & Meta settings, make sure that the option to enable the Primary Category is turned on. This setting is crucial for displaying the Primary Category option in your posts.

    3. Post Type Support: Verify that the post type you are using supports categories. Sometimes, custom post types may not have category support enabled.

    4. Theme Compatibility: Ensure that your current theme is compatible with Rank Math. Some themes may not fully support all features of SEO plugins.

    5. JavaScript Errors: Check your browser’s console for any JavaScript errors that might be preventing the option from displaying.

    If you have gone through these steps and the issue persists, please reply to this ticket with your site URL so that a human agent from our support team can assist you further.

    Thank you for your patience, and we look forward to resolving this issue for you!

    Sources:
    Rank Math ‘Titles and Meta’ Options and Settings

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    I can’t see the option the bot suggested ‘ Enable Primary Category: In the Titles & Meta settings’

    Hello,

    Please head over to your WordPress Dashboard > Rank Math > Titles & Meta > Posts > Primary Taxonomy, and from there make sure the Categories option is selected:

    For more details, you can check this URL: https://rankmath.com/kb/how-to-choose-a-primary-category/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

You must be logged in to reply to this ticket.