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Hi Rank Math Team,
I’ve been trying to purchase Rank Math Pro, but I keep running into a payment issue. Every time I try, I get an error saying my order can’t be accepted. I’ve tried multiple cards, but nothing seems to work.
I’d really appreciate it if you could help me sort this out. Also, I noticed there’s a promotion going on—would it be possible to keep the discount for me while we figure this out?
Looking forward to your help! Thanks in advance.
Best,
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Hello,
We apologize for the issue you are facing while trying to purchase Rank Math Pro. It can be frustrating to encounter payment errors. Here are a few troubleshooting steps you can try:
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Select Your Current Location: Ensure that the country displayed in the dropdown menu at the top-right corner of the checkout page is correct. If it shows a different country, please select the correct one.
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Turn Off Your VPN or Proxy: If you have a VPN or proxy server enabled, please turn it off, as this can sometimes interfere with payment processing.
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Check Your Card: Make sure that your credit or debit card supports international payments and subscription payments. Some cards, especially prepaid ones, may not work.
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Contact Your Bank: If the issue persists after trying the above steps, it might be helpful to contact your bank to understand why your payment is being blocked.
If you continue to experience issues after following these steps, please reply to this ticket with the URL of your site so that a human agent from our support team can assist you further.
Regarding the promotion, we recommend checking with our support team directly about retaining the discount while we resolve this issue.
Thank you for bringing this to our attention, and we look forward to helping you get this sorted out!
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The ticket ‘Trouble Purchasing Rank Math Pro – Payment Failing’ is closed to new replies.