Hello,
We apologize for the issue you are facing with removing the "/product-tag/" base from your permalinks. Thank you for detailing the steps you’ve already taken; it helps us understand your situation better.
To remove the "/product-tag/" base, you may need to ensure that you are using the latest version of Rank Math and that all settings are correctly configured. Here are a few additional steps you can try:
- Check WooCommerce Settings: Ensure that there are no conflicting settings in WooCommerce that might be affecting the permalink structure.
- Permalink Settings: Go to Settings → Permalinks in your WordPress dashboard and re-save your permalink settings. This can sometimes refresh the permalink structure.
- Flush Rewrite Rules: You can also try flushing the rewrite rules by visiting the Permalinks settings page and clicking the Save Changes button without making any changes.
- Check for Conflicts: Disable other plugins temporarily to see if there is a conflict causing this issue.
If you have tried all these steps and the issue persists, please reply to this ticket with your site URL so that we can investigate further. A human agent from our support team will take over and assist you more effectively.
Thank you for your patience, and we look forward to resolving this for you!
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
Hi,
I tried everything that the bot told me to do, this didn’t fix it.
Looking forward to your response.
Hello,
Please note that Rank Math can only remove the /product-category/ base from your URLs.
In this case, you may need to use a permalink manager plugin to modify your product tag’s permalinks that can specifically address that.
Here’s a plugin you can try to use:
https://wordpress.org/plugins/permalink-manager/
Looking forward to helping you.
