Hello

#969618
  • Adi Sas

    1 week, 2 days ago

    Rank Math free
    Content AI Starter

    Hello,
    Can you cancel my subscription for Content AI and refund ? I don’t use it anymore. Last time when I try it was not good in my language.
    Thank you for your time.

Viewing 1 replies (of 1 total)
  • Jeremy

    1 week, 1 day ago

    Hello,

    Thank you for contacting the support.

    Sorry to disappoint, but our refund policy does not extend for renewal subscriptions. Before the renewal happens, our system sends out an email 7 days before the actual charge so the users can cancel their subscription(s).

    You can cancel the automatic subscriptions by following this guide:
    https://rankmath.com/kb/cancel-subscription/

    We sent out an email reminder 7 days prior to the charge. Did you not receive that? Please let us know. We are here to assist.

    Also, let us know in what language you are using for the Content AI tool.

Viewing 1 replies (of 1 total)

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