Missing field “hasMerchantReturnPolicy” (in “offers”).

#968795
  • hi
    I have an issue.
    In my search console, I am encountering this error:
    Missing field “hasMerchantReturnPolicy” (in “offers”).
    I think it should be fixed in the Rank Math settings.
    Can you guide me on this?
    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    We apologize for the issue you are facing with the missing field "hasMerchantReturnPolicy" in your Google Search Console. This warning typically indicates that the merchant return policy is not specified in your WooCommerce settings.

    To resolve this issue, you can add your Merchant Return Policy by following these steps:

    1. Go to your WordPress Dashboard.
    2. Navigate to Rank Math SEO → General Settings → WooCommerce.
    3. Look for the section where you can add your Merchant Return Policy details.
    4. Fill in the necessary information regarding your return policy.
    5. Save your changes.

    After making these adjustments, please check your Google Search Console again to see if the warning has been resolved.

    If you continue to experience issues, please reply to this ticket with your site URL, and a human agent from our support team will assist you further. Thank you for raising this concern!

    Sources:
    How to Add Merchant Return and Shipping Policy in WooCommerce? » Rank Math

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    In the PRO version of the plugin, you can add these properties using the Schema template but for the free version, you can add the filter code mentioned in this guide to add them on your Product schema: https://rankmath.com/kb/merchant-return-and-shipping-policy/

    Hope that helps and please don’t hesitate to let us know if you have any other questions.
     
    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

You must be logged in to reply to this ticket.