Hello,
We apologize for the issue you are facing with the SEO title, description, and focus keyword not being saved in Rank Math. Thank you for providing the console error screenshot; it will help in diagnosing the problem.
Here are some common causes and solutions you can try:
1. Plugin Conflicts
There may be conflicts with other plugins that prevent Rank Math from saving your metadata. You can check for plugin conflicts by following our guide on plugin conflict.
2. JavaScript-Related Errors
Since you have provided a screenshot of console errors, it’s essential to identify what those errors are. You can reload the page and check the console for any specific error messages that might indicate which plugin or theme is causing the conflict. If you find any errors, please share those details in your reply.
3. Firewall Blocked Access to the File
If you are using a firewall, it might be blocking access to Rank Math files necessary for saving metadata. Ensure that the following endpoints are whitelisted:
/wp-json/rankmath/v1/updateMeta
/wp-json/rankmath/v1/updateSchemas
/wp-json/rankmath/v1/updateRedirection
/wp-json/rankmath/v1/getFeaturedImageId
/wp-json/rankmath/v1/getHead
You can refer to our guide on how to whitelist these files if you are using a firewall like Wordfence or Cloudflare.
If you continue to experience issues after trying these steps, please reply to this ticket with any specific error messages from the console, and a human agent from our support team will assist you further.
Thank you for your patience, and we look forward to resolving this issue for you!
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
It appears that your hosting provider GoDaddy is currently blocking our plugin API route that we use to save the meta. Please see the screenshot below:
In this case, please contact GoDaddy to whitelist our API routes so you can save your keywords again.
You may also refer to this guide: https://rankmath.com/kb/meta-data-not-saving/#firewall
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
