An error occurred while updating Rank Math SEO PRO

Hello,

We apologize for the issue you are facing while updating Rank Math SEO PRO. The error message you received indicates that there might be a problem with the downloaded file format. Here are some steps you can take to resolve this:

1. Re-download Rank Math PRO: Log into your Rank Math account and download the latest version of Rank Math PRO again. Ensure that the download completes successfully without interruption.

2. Manual Update: After downloading, you can manually update Rank Math by going to your WordPress Dashboard:

   • Navigate to Plugins → Add New.
   • Click on Upload Plugin and select the newly downloaded Rank Math PRO zip file.
   • Click on Install Now and then activate the plugin.

   

3. Check for Conflicts: Sometimes, other plugins or themes may conflict with the update process. Temporarily deactivate other plugins to see if that resolves the issue.

4. WordPress Version: Ensure that your WordPress installation is up to date, as older versions may cause compatibility issues with plugins.

If you continue to experience issues, please reply to this ticket with any additional details or error messages, and a human agent from our support team will assist you further.

Thank you for raising this concern!

Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Update Rank Math Manually » Rank Math
How to Upgrade to Rank Math PRO » Rank Math

Hello,

You mentioned that you’re using Rank Math PRO but the account you have used to open this ticket is the Rank Math free version.

Can you please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it?

Looking forward to helping you.

Hello,

Your Rank Math PRO subscription has already ended 4 days ago due to expiration or failure to renew. If you wish to continue using the PRO features, you’ll have to purchase a new plan from here: https://rankmath.com/pricing/

Don’t hesitate to get in touch with us if you have any other questions.