Content AI: Clarification on Credit Reset and Additional Purchase Options

#966960
  • Oren Mass

    1 week, 6 days ago

    Rank Math free
    Content AI Expert

    Dear Support Team,

    Your support documentation states:

    “How Can I Get More Credits Within the Month?
    When you purchase a Content AI subscription…
    – If you already have the highest plan, then you can reset your credits for the remainder of that month by paying a nominal one-time fee.”

    Could you please clarify the following points?

    What does “reset my credits” mean in this context?
    What is the “nominal one-time fee,” and how many credits does it provide?
    We are considering purchasing 400,000 credits in the first month. Is that possible? If so, what would be the total cost?
    Looking forward to your response.

    Best regards,
    Guy Shaked
    WordPress Expert on behalf of Oren Mass

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 week, 6 days ago

    Hello,

    We apologize for the issue you are facing. Thank you for raising your concerns regarding Content AI credits.

    1. Resetting Credits: In this context, "reset my credits" means that if you have exhausted your monthly allocation of credits while on the highest plan, you can pay a one-time fee to replenish your credits for the remainder of that month. This allows you to continue using Content AI without waiting for the next month’s credits to be allocated.

    2. Nominal One-Time Fee: The specific amount for the nominal one-time fee is not detailed in the provided context. For the exact fee and how many additional credits it provides, we recommend checking directly in your Rank Math account or replying to this ticket for further assistance from a human agent.

    3. Purchasing 400,000 Credits: The context does not specify whether purchasing 400,000 credits in the first month is possible. Typically, Content AI credits are allocated monthly based on your subscription plan, and there are no options mentioned for bulk purchases of credits beyond the standard monthly allocation. Again, for precise information regarding large purchases, please reply to this ticket so a human agent can assist you further.

    We hope this helps clarify your questions! If you have any more inquiries or need further assistance, feel free to ask.

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Jeremy

    1 week, 5 days ago

    Hello,

    Thank you so much for getting in touch.

    1. Resetting credits means replenishing your monthly credits before the regular reset date.
    2. The nominal one-time fee allows you to regain the same number of credits as your plan’s monthly allocation if you run out early.
    3. Currently, the highest plan provides 45,000 credits per month. You can view our pricing here: https://rankmath.com/content-ai/#pricing.

    Don’t hesitate to get in touch with us if you have any other questions.

Viewing 2 replies - 1 through 2 (of 2 total)

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