Hello,
We apologize for the issue you are facing with the Rank Math SEO Pro plugin and Elementor. It sounds like there may be a conflict between the two plugins that is affecting your ability to use the Elementor editor panel.
Here are a few steps you can try to troubleshoot this issue:
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Clear Cache: If you are using any caching plugins, clear the cache and check if the issue persists.
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Check for Plugin Conflicts: Temporarily deactivate other plugins to see if there is a conflict with another plugin. If Elementor works after deactivating other plugins, reactivate them one by one to identify the conflicting plugin.
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Update Plugins: Ensure that both Rank Math SEO Pro and Elementor are updated to their latest versions. Sometimes, compatibility issues are resolved in newer updates.
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Check PHP Version: Ensure that your server is running a compatible version of PHP for both Rank Math and Elementor. Ideally, PHP 7.4 or higher is recommended.
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Error Logs: Check your server’s error logs for any messages that might indicate what is causing the conflict.
If these steps do not resolve the issue, we recommend replying to this ticket with any error messages you find or additional details about your setup. A human agent from the Rank Math Support team will then take over and assist you further.
Thank you for bringing this concern to our attention, and we appreciate your patience as we work to resolve it!
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
None of the suggested solutions have worked. I’ve also noticed that other Rank Math Pro users are experiencing the same issue, as reported online. This clearly appears to be a Rank Math Pro issue.
Can you confirm if you are working on a fix, and when we can expect a resolution?
Looking forward to your response
FYI, I have temporarily deactivated the Rank Math plugin to allow editing pages with Elementor. Feel free to reactivate it if it helps with troubleshooting the issue.
Are you still looking into the issue?
Hello,
Thank you for contacting Rank Math support.
You are using an outdated version of the Rank Math PRO plugin which is likely the cause of the issue.
However, you mentioned that you’re using Rank Math PRO but the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it?
Looking forward to helping you.
Here is the invoice information for this year. How can I upload the invoice?
Charges will appear on your bill as FS *rankmath
Order Reference: RANKMATH241202-1003-70314B
View Invoice
Tax: $25.12
Total: $325.00
Item
Business Subscription
Start Date:
December 2, 2020
End Date: Not yet ended
Next Billing
December 2, 2025
Price:
$299.88 / año
Hi there,
We’re facing an issue where Rankmath doesn’t display the URL when we connect our account to the Google Search Dashboard for our website, https://lihomenu.sg/. The screen appears gray or remains empty. Could you help resolve this problem?
Hi there,
We are experiencing an issue where images on our client’s website occasionally fail to load, and a 503 error appears. This issue disrupts the user experience, and we’d appreciate your assistance in resolving it.
URL: https://singaporemalls.sg/
Hi Kristina
I’m not sure what you’re referring to, as the links you provided are not related to my issue. I have already provided my account information as requested. Please address the issue stated below.
When we activate the Rank Math SEO Pro plugin, we lose access to the Elementor editor panel, indicating a conflict between Rank Math SEO Pro and Elementor.
Please note that we are using the pro version of Rank Math SEO Pro, not the free version. When the free version of Rank Math SEO is activated, everything functions normally, and the Elementor panel remains unaffected.
Rank Math SEO: Version 1.0.237
Rank Math SEO PRO: Version 3.0.15.1
Please help. We use RankMath Pro on all our client websites. This is turning out to be a big problem on our end.
Hello,
You’re using a very old version of the PRO plugin. We have updated it to the latest version to fix the issue.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
