Hello,
We apologize for the issue you are facing with the PHP warnings after installing Rank Math. The warnings you are seeing, specifically regarding the undefined array keys "width" and "height", typically indicate that the code is trying to access these keys in an array that do not exist.
To resolve this issue, we recommend the following steps:
- Update Rank Math: Ensure that you are using the latest version of the Rank Math plugin, as updates often include bug fixes and improvements.
- Check for Plugin Conflicts: Sometimes, conflicts with other plugins can cause such issues. You can follow our troubleshooting guide to identify if another plugin is causing the problem.
- Theme Compatibility: Ensure that your theme is compatible with Rank Math. If possible, switch to a default WordPress theme temporarily to see if the issue persists.
- Contact Support: If the problem continues, please reply to this ticket, and a human agent from our support team will assist you further.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve it!
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
From the error log, it seems that you are using an SVG image for the logo of the website under WordPress Dashboard > Rank Math > Titles & Meta > Local SEO.
Since those images don’t have metadata that allows the plugin to read its width and height, you are seeing these warnings on your website.
To resolve the issue, please add an image in JPEG or PNG format that has the metadata for those properties, and our plugin can read it and update the markup correctly.
Let us know how this goes.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
