not working properly

Hello,

We apologize for the issue you are facing with the plugin not working properly on your website. One common reason for this could be that your server is running an older and unsupported version of PHP. If you see an error message stating, "This plugin does not work with your version of PHP," it indicates that an upgrade is necessary.

To check your PHP version, you can navigate to Tools → Site Health → Info from your WordPress dashboard. Scroll down to the Server section and look for the PHP version. If it shows an older version, you will need to upgrade it to a supported version.

Here’s how you can confirm your PHP version:

1. Go to Tools → Site Health → Info in your WordPress dashboard.
   
2. Scroll down to the Server section and check the PHP version.
   

If the PHP version displayed is still outdated, please contact your hosting provider for assistance in upgrading it.

If you continue to experience issues after confirming your PHP version, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

Sources:
This Plugin Does Not Work with Your Version of PHP » Rank Math
This Plugin Does Not Work with Your Version of PHP » Rank Math