All statistics stopped showing

#962103
  • Resolved Arturas Liutkus

    11 months, 3 weeks ago

    Rank Math free

    Cant seem to understand or find a way how to fix with help of your troubleshooting archives the disappeared statistic weekly/monthly that’s use to show on first page of WordPress dashboard, it doesn’t show in rankmath analytics tab either all 0 eventhough customers are visiting my website

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  • RankBot

    11 months, 3 weeks ago

    Hello,

    We apologize for the issue you are facing with the statistics not showing in Rank Math Analytics. Here are some steps you can take to troubleshoot and potentially resolve this issue:

    1. Check Google Account Connection

    Make sure that your Google Account is properly connected to Rank Math. You can do this by navigating to Rank Math SEO → General Settings → Analytics and clicking the Reconnect link to disconnect and reconnect your Google Account.

    Reconnect Google Account service in Rank Math

    2. Import New Data Manually

    If the connection is fine, try importing new data manually. Go to Rank Math SEO → General Settings and scroll down to the Analytics Database section. Click on Delete Data and then click on Update Data manually. This should fetch your data within a few minutes.

    Delete and Update data in Analytics

    3. Recreate Database Tables

    If the issue persists, you may need to recreate the database tables. Navigate to WordPress Dashboard → Rank Math SEO → Status & Tools → Database Tools and find the option to Re-create Missing Database Tables. Click the Re-create Tables button.

    Re-create Missing Database Tables

    4. Check for Plugin Conflicts

    Sometimes, other plugins can conflict with Rank Math. You can check for plugin conflicts by following the guide on running a plugin conflict.

    5. Rebuild Index for Analytics

    You can also try rebuilding the index for Analytics by going back to Database Tools and clicking on Rebuild Index for Analytics.

    Rebuild Index for Analytics

    6. Purge Analytics Cache

    If you have enabled the Analytics module, consider purging the Analytics cache by going to Rank Math SEO → Status & Tools and using the Purge Analytics Cache option.

    Purge Analytics cache

    After performing these steps, check if your statistics are showing up again in the Rank Math Analytics tab and on your WordPress dashboard.

    If you still encounter issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

    Sources:
    What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
    What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    10 months, 3 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

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The ticket ‘All statistics stopped showing’ is closed to new replies.