Hello,
We apologize for the issue you are facing with Rank Math and Elementor Pro. Thank you for raising this concern. It seems like there might be a compatibility issue between the versions you mentioned.
To assist you better, we recommend replying to your ticket with more details about the bug, and a human agent from the Rank Math Support team will take over and provide you with the necessary assistance.
Thank you for your understanding, and we appreciate your patience as we work to resolve this issue!
Sure thing—when I access my editor, the elementor widget just spins—Im not able to drag or drop elements into my layouts.
When I deactivate Rank Math (not the pro version, though I have that too), this clears the errors and I’m able to drag, drop, and edit as expected.
Hopefully you’ll release a bug fix soon!
There is another bug to report—Rank Math Pro is causing a fatal error on all blog posts.
Clears when the plugin is deactivated.
Hello,
You mentioned that you’re using Rank Math PRO but the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it?
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
