no sitemap since last update

#96150
  • Resolved Ralf
    Rank Math pro

    Dear sirs,
    in the morning i noticed that google cannot find my sitemap anylonger. In Webmastertools “sitemap cannot be found”. This is new. Up to last update the plugin really worked good and i would liek to by the pro version. But now we have this bug. Instead of 200 visitors in the morning i have 8.

    Pleas help

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  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I checked your sitemap and it loads fine from my end, you can check the screencast in the sensitive section. This usually happens when your sitemap is being cached. To remove reload and keep your sitemap from being cached from your site please follow these steps:

    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    That should fix the issue. Please let me know if that does not. We are here to assist.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘no sitemap since last update’ is closed to new replies.