Urgent Issue – Rank Math Conflicting with Elementor Pro - Support

Resolved Anna Abraham
10 months, 2 weeks ago

Rank Math free

Dear Rank Math Support Team,

I am reaching out regarding a serious conflict between Rank Math and Elementor Pro that started immediately after the update. After extensive troubleshooting, I have identified that activating both plugins together causes issues, though the exact cause remains unclear.

I have already contacted the Elementor team about this, but since Rank Math is an essential SEO tool, we cannot afford to disable it. Given that Elementor is widely used globally, I suspect this issue may be affecting many other users as well.

I urge your team to investigate this matter and coordinate with Elementor if needed to provide a solution. This is a critical issue, and a resolution is required as soon as possible. Please advise on the next steps and whether Rank Math plans to release an update to address this compatibility issue.

Looking forward to your prompt response.

Viewing 4 replies - 1 through 4 (of 4 total)

RankBot
10 months, 2 weeks ago
Hello,

We apologize for the issue you are facing with the conflict between Rank Math and Elementor Pro. Thank you for bringing this to our attention and for your thorough troubleshooting efforts.

To help identify the root cause of the conflict, we recommend using the Troubleshooting Mode in Rank Math. Here’s how you can do it:
1. Navigate to the Troubleshooting tab in Rank Math.
2. Press the Enable Troubleshooting Mode button.
3. With Troubleshooting Mode enabled, ensure that Rank Math remains active while you disable all other plugins and switch to a default WordPress theme (like Twenty Twenty Four).
4. Gradually enable Elementor Pro and any other plugins one by one to see if the conflict reoccurs. The last plugin activated before the issue appears is likely the source of the conflict.
If you find that the issue persists even with only Rank Math and Elementor active, please let us know which specific features or functionalities are causing problems. We can then investigate further and work on a solution.

In the meantime, we will also keep an eye on this issue and coordinate with Elementor if necessary. Your feedback is invaluable, and we appreciate your patience as we work towards a resolution.

Thank you for your understanding, and we look forward to resolving this matter promptly!

Sources:
Confirming a Theme/Plugin Conflict With Rank Math
Confirming a Theme/Plugin Conflict With Rank Math
Jeremy
10 months, 2 weeks ago

Hello,

Thank you for your query and we are so sorry about the trouble this must have caused.

Can you please explain in detail what type of conflict you’re experiencing when both Rank Math and Elementor PRO plugins are active?

If you see any error message or log, please share it here with us. This will help us determine what’s causing the issue and provide necessary solution.

Looking forward to hearing back from you.

Anna Abraham
10 months, 2 weeks ago

Rank Math free

When RankMath pro is activated I can’t use elementor pro to edit. On the right side the editor is just stuck in a loope.

Reinelle
10 months, 1 week ago

Hello,

You mentioned that you’re using Rank Math PRO but the account you have used to open this ticket is the Rank Math free version.

Can you please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it?

Looking forward to helping you.

RankBot
9 months, 1 week ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Urgent Issue – Rank Math Conflicting with Elementor Pro’ is closed to new replies.