Merhaba, yaşadığınız sorun için üzgünüz. Hata raporu almanız gerçekten can sıkıcı olabilir. Bu konuda daha fazla bilgi verebilirseniz, size daha iyi yardımcı olabiliriz. Lütfen biletinize yanıt verin, böylece Rank Math destek ekibinden bir insan temsilcisi biletinizi devralıp size yardımcı olabilir. Teşekkür ederiz!
Hello,
For initial troubleshooting, please try re-creating the missing database tables.
You can re-create them by going to WordPress Dashboard > Rank Math > Status & Tools > Database Tools. Here’s a guide that you can follow: https://rankmath.com/kb/recreate-missing-database-tables/
Once done, reconnect your website to your Google account in Rank Math > General Settings > Analytics.
Hope that helps.
Hello,
In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Nereden bilgileri vereyim size? İletebileceğim yolu göster
Bu yazıyı gizlermisin?. Herkese açık görünüyor farkında değildim.
Hello,
This issue usually occurs when you add an SVG image for the logo of the website under WordPress Dashboard > Rank Math > Titles & Meta > Local SEO because those images don’t have metadata that allows the plugin to read its width and height.
The only way to resolve the issue is to add an image in JPEG or PNG format that has the metadata for those properties, and our plugin can read it and update the markup correctly.
The other possible culprit is also if you had used an SVG image in the Social media preview snippet editor: https://rankmath.com/kb/meta-box-social-tab/
Hope that helps and please don’t hesitate to let us know if you have any other questions.
Thank you.
Merhaba Sorunu hallettim. Bu konuyu silmek istiyorum yardımcı olurmusun
Hello,
We have already removed the information from your site and the information in the sensitive data section as well.
Let us know if you still want to delete this ticket.
Once you confirm, you will no longer receive a reply here and this ticket URL will return 404.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
