Hello, we apologize for the issue you are facing with the Setup Wizard being stuck. This can sometimes happen due to various reasons such as server issues or conflicts with other plugins.
Here are a few steps you can try to resolve the issue:
- Refresh the Page: Sometimes, simply refreshing the page can help.
- Clear Cache: Clear your browser cache and cookies, and try again.
- Disable Other Plugins: Temporarily disable other plugins to see if there’s a conflict.
- Check Server Settings: Ensure that your server settings meet the requirements for running Rank Math.
If these steps do not resolve the issue, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further. Thank you for raising this concern!
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
You can skip the Google connection process in the Setup Wizard and after completing the setup please try to follow the steps below and see if that works for you.
1. Please make sure that you have verified your website on Google Search Console, if not, follow this guide: https://rankmath.com/kb/google-site-verification/
Also, make sure that you are not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).
2. After that, please remove RankMath’s app from your Google apps permissions by following this guideline: https://myaccount.google.com/permissions
3. Once done, reconnect the Google account again from WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again.
Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services.
Let us know how it goes. Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
