Hello,
We apologize for the issue you are facing with WordPress being unable to search for plugins while Rank Math is activated. This could be due to a conflict with another plugin or theme.
To troubleshoot this issue, we recommend checking for any conflicting plugins. You can do this by following these steps:
- Navigate to the Troubleshooting Mode in the top bar of your WordPress dashboard.
- Hover over the plugins section and click on any one of the plugins to enable it.
- Try reproducing the issue.
- If the issue persists, then the plugin you just activated is conflicting with Rank Math.
- If not, then that plugin is not causing issues with Rank Math.
- Repeat this process by enabling one plugin at a time until you identify the conflicting plugin.
If you find a specific plugin causing the conflict, you can contact the plugin developer for a resolution. Alternatively, let us know which plugin it is, and we will do our best to help resolve the conflict from our end.
If the issue continues even when only the default WordPress theme and Rank Math are active, please reply to this ticket, and a human agent from our support team will assist you further.
Thank you for raising this concern!
Hello,
Thank you for contacting us. We apologize for any inconvenience this issue may have caused.
Please get in touch with your web host and ask them to set at least the following values:
PHP Memory Limit: 512M
Max input time: 150
PHP time limit: 120
PHP max input variables: 1000
After that, clear all cache and see if the issue is resolved.
Looking forward to helping you with this one.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
