Hello,
We apologize for the issue you are facing with your missing tickets. Unfortunately, we cannot access specific account details or ticket statuses directly. We recommend that you reply to your existing ticket, and a human agent from the Rank Math Support team will take over and assist you further.
Thank you for your understanding, and we appreciate your patience as we work to resolve this matter.
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Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.