Hello,
We apologize for the issue you are facing with connecting your Rank Math account to WordPress. It sounds frustrating that the connection process is not working as expected.
Here are a few steps you can try to resolve this issue:
- Clear Browser Cache: Sometimes, cached data can cause issues. Try clearing your browser cache or using a different browser to see if that helps.
- Disable Other Plugins: Conflicts with other plugins can sometimes cause issues. Temporarily disable other plugins to see if that resolves the problem.
- Check for JavaScript Errors: Open your browser’s developer tools (usually F12) and check the console for any JavaScript errors when you click the "Connect your account" button.
- Ensure PHP Version Compatibility: Make sure your server is running a compatible version of PHP (7.0 or higher is recommended).
- Firewall or Security Plugins: If you have any security plugins or firewalls, they might be blocking the connection. Temporarily disable them to test.
If none of these steps work, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further. Thank you for raising this concern!
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
