Hello,
We apologize for the issue you are facing with your pages not displaying correctly in the Rank Math plugin. It seems that the page you mentioned, Diagnostico de Piel, is being recognized as a category instead of a standalone page. This can happen if the homepage is set to display a specific page or if there are settings that need to be adjusted.
To resolve this, please check the following:
- Homepage Settings: Go to your WordPress Dashboard > Settings > Reading and ensure that you have selected a specific page as your homepage. If not, you may need to set it accordingly.
- Rank Math MetaBox: For the homepage and other pages, you can configure the Titles & Meta settings directly through the Rank Math MetaBox available in the Editor for each page.
- Page Visibility: Ensure that the pages are published and not set to private or draft status.
If you continue to experience issues or if the settings appear correct, we recommend replying to this ticket so a human agent from the Rank Math Support team can assist you further with your specific configuration.
Thank you for raising this concern, and we hope to help you resolve it soon!
Hi,
i need help with the configuration the first page solved cause i delete the category and then the page isshowed again.
But the page https://eandealchimie.com/cosmetica-natural-eandealchimie/ is “about us”, still with the problem.
it show the products of the store.
Can you help me with the configuration why it show in that page the products with the prices?.
Thanks
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
This issue is likely caused by having two pages with the same permalink or slug after you remove the category base in our plugin settings. The solution here is to disable the removal of the base or just delete or rename the permalink of any of the affected pages.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
