Hello,
We’re sorry to see you go. If you wish to delete your account, please follow the steps outlined in our cancellation tutorial: How to cancel my subscription?.
If you encounter any issues while trying to delete your account, please reply to this ticket, and we will assist you further.
Thank you for raising this concern, and we hope to assist you with your request.
Hello,
Thank you for contacting the support, and we are really sorry for any inconvenience this may have caused.
Please note that you have a previous record of a PRO subscription in your account and deleting your account means that you will lose access to those information and other data.
Kindly confirm here with us if you wish to proceed with deleting your account as this is irreversible.
Looking forward to hearing back from you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
