Hello,
We apologize for the confusion regarding your Rank Math setup. Once your marketing team no longer has access to your WordPress backend, they will not be able to access or manage the Rank Math plugin on your website. You can definitely use Rank Math Business to optimize and rank your pages by yourself without any interference from them.
Regarding the concern about them being able to deactivate it and delete information, as long as they do not have access to your WordPress admin area, they cannot make any changes to the Rank Math settings or deactivate the plugin. However, if you ever decide to uninstall Rank Math, please remember that you may lose all settings and data associated with it unless you back them up first.
If you need assistance with using Rank Math, feel free to explore our documentation or reply here for further questions. Thank you for raising this concern!
Sources:
The #1 WordPress SEO Plugin in 2024 – Rank Math
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
since they installed the Rank Math into my WordPress website by their email address (rank math account) , but i paid for that. that is why i wanted to make sure with you
Hello,
Thank you for contacting us and bringing your concern to our attention.
Since your marketing team has the email of your Business subscription, then you can manage your Rank Math account but they can’t make any changes on your website as Rank Math doesn’t save any data of your website.
You can take the login credentials of your Rank Math account from your marketing team or you can ask them to open a ticket using the email address that was used to purchase the Business subscription so that we can migrate the subscription to your Rank Math account.
Looking forward to helping you.
